PRE-ORDERS

Thank you for your interest in pre-ordering with CERITA Jewelry! We're excited to offer you the opportunity to secure our latest collections before they become available for general purchase. Please take a moment to review our pre-order policy to ensure a seamless shopping experience:

 

What is a Pre-order?

Pre-ordering allows you to reserve upcoming CERITA Jewelry collections before they are officially released. It's a chance for you to be among the first to own our latest designs and be part of our journey from the very beginning.

 

Payment and Confirmation

When placing a pre-order, payment will be processed at the time of purchase. Your order confirmation will be sent to the email address provided during checkout, detailing the items purchased and the estimated delivery timeframe.

 

Estimated Shipping Time

Pre-order items have a different shipping timeline compared to in-stock items. Please note that pre-orders may take longer to fulfill as they are produced based on demand. We provide estimated shipping times for pre-orders, but please understand that these are subject to change based on production schedules and other unforeseen circumstances.

 

Order Fulfillment

Once our pre-ordered items are ready for shipment, they will be dispatched in the order they were received. We strive to fulfill pre-orders as quickly and efficiently as possible while maintaining our commitment to quality craftsmanship.

 

Combining Orders

If you wish to purchase both in-stock items and pre-order items in the same transaction, please note that they will be shipped separately. In-stock items will be dispatched immediately, while pre-order items will be shipped once they become available.

 

Canceling or Modifying Pre-orders

We understand that circumstances may change. If you wish to cancel or modify your pre-order, please contact us at info@cerita.eu as soon as possible. We will do our best to accommodate your request, but please note that cancellations or modifications may not be possible once production has commenced.

 

Communication

Throughout the pre-order process, we will keep you informed via email regarding the status of your order. You will receive updates on production timelines, shipping notifications, and tracking information once your pre-order is on its way.

 

Customer Support

If you have any questions or concerns regarding your pre-order, please don't hesitate to reach out to our customer support team at info@cerita.eu. We're here to assist you every step of the way and ensure your pre-order experience with CERITA Jewelry is exceptional.

 

By placing a pre-order with CERITA Jewelry, you acknowledge and agree to abide by the terms outlined in this pre-order policy. Thank you for your support and for choosing to be part of the CERITA journey!